About us
The local team your neighbours already trust
Plumbing Angels is a plumbing and heating firm based in Tonbridge, covering the whole of Kent and into East Sussex. Our mission is simple: keep your home's heating and plumbing running smoothly, and be the name you think of when something goes wrong.
We specialise in boiler installation, servicing, breakdowns and repairs across all the major brands — Worcester Bosch, Vaillant, Ideal and Glow-worm — alongside general plumbing: leaky taps, running toilets, burst pipes, showers, immersion heaters and more. From the first phone call to the final checks, we handle every step, and every gas job is carried out by Gas Safe registered engineers (registration 951167).
Our core values
Honest
Sometimes the most difficult thing to do is to be honest — but we pride ourselves on being just that, 100% of the time. If a repair isn't worth doing, we'll tell you.
Transparent
Our quotes are detailed and agreed before work starts, so you know exactly what you're getting. No hidden charges, no nasty surprises.
Contactable
Phone, email or social — you can always get in touch, and we'll respond at the earliest opportunity. Emergencies are answered 24/7.
Our mission
Our goal is to be your trusted partner for reliable heating solutions — whether that's a minor fix or a major replacement. We strive for excellence in our work, aim to exceed expectations on every job, and back our workmanship with a 12-month guarantee on installations, and 90 days on repairs and servicing.
Our vision
We want every homeowner we work for to feel safe and comfortable in the warmth of their own home. A reliable plumbing and heating system is not a luxury — it's the foundation of a comfortable house, and we take genuine pride in providing it.
What Gas Safe registration actually means
By law, anyone working on gas appliances in the UK must be on the Gas Safe Register. Plumbing Angels is registered under number 951167, and you can check that yourself on the official register rather than taking our word for it — it will show the business, and the types of gas work each engineer is qualified for.
It is worth checking. An unregistered fitter cannot legally touch your boiler, cannot issue a valid landlord gas safety record, and will usually invalidate the manufacturer warranty on a new installation. We carry our ID cards and are happy to be asked for them at the door.
Straight answers
How we charge
Repairs, servicing and general plumbing are charged by the hour: £95 plus VAT for the first hour, which is always billable, then £47.50 plus VAT per hour after that, plus any materials, which we confirm with you before we fit them. Weekends and bank holidays are double time. An annual boiler service is a flat £95 plus VAT, with any additional appliance on the same visit at half price.
New boiler installations and bathrooms do not work by the hour. Those get a free survey and a fixed written quote, and that price is what you pay — the only thing that changes it is you asking for something different.
Guarantees and insurance
Installation work carries a 12-month workmanship guarantee, and repairs, servicing and general plumbing carry 90 days. We are fully insured. Parts and appliances we supply carry their own manufacturer warranty on top of that, which we register on your behalf as part of an installation.
Where we work
We are based in Tonbridge and out across Kent and East Sussex every week — Tunbridge Wells, Sevenoaks, Maidstone, Paddock Wood, West Malling, Edenbridge, Crowborough and the villages between them. You can see the full list of areas, or simply ring and ask.
Our base is a working address rather than a showroom, so it is not open to visitors — the quickest way to reach us is always 01732 792 454.
Our work
Work we're proud of
Every photo here is a real job completed by our own engineers.
Don't take our word for it
Real reviews from real customers across Kent
Adam from Plumbing Angels is very good at answering calls quickly and getting the job done. Really nice man who would do anything to help. Very happy to have found someone I feel I can trust.
Called Adam and he found a plumber to come the next day. Luke was extremely helpful and fitted a new shower for me as well as doing a couple of other minor jobs, finishing after normal working hours.
Two previous plumbers had viewed leaking concealed shower taps and advised works would require a complete cartridge replacement and tile damage, but we didn't agree. Luke inspected and determined the problem was easy to fix.
Before & after
Real jobs, real results
Drag the slider to see the difference our team makes.
Put us to the test
Call the team for honest advice and clear pricing — no pressure, no hard sell.
Call 01732 792 454